Return & Refund Policy

Thank you for shopping with Binteazam. Your satisfaction is important to us.

🔄 8 Days Return / Exchange Request
You can request a return or exchange within 8 days of receiving your order.

🧵 Damaged or Faulty Product
If your suit has any issue such as wrong color, stitching fault, fabric defect, or lining problem, we will gladly exchange it for you.

💳 No Cash Refund
We do not offer cash refunds. Your amount will be added to your store wallet balance.

🛍️ Wallet Balance for Future Purchase
If you do not like the current volume/design, your amount will remain safe in your wallet. You can use it for your next purchase from our upcoming collection.

🏷️ Items Not Eligible for Return / Exchange
We cannot accept return or exchange if:

• The tag has been removed
• The product has been washed or soaked in water
• The item has been used or damaged after delivery

📞 Need Assistance?
For return or exchange requests, please contact our support team with your order details.

✨ We always aim to provide the best shopping experience at Binteazam.